Posts Tagged ‘ADSL’

Internet needed.

Filed under: Hmmm

Talking about the stuff a minute ago made me think of what was important. Having cable ADSL, SDSL or better fiber. That is what a lot of peoples work currently depends on. I know it is something that a lot of people seriously consider when looking for a service provider for home or work. You are have to make doubly sure of things when your work is at your home and your connection is what allows you to conduct business.

It reminds me of what I had to deal with in setting up my home service. After looking at the available options in the area I had chosen one that I thought was the better deal and would save me some money. Well, I waited patiently, more or less, for them to set things up so I could get to work and I finally received a call saying things should be up and I could plug in and go. They had previously sent me the box for a self set up thing. I plugged in and didn’t go. Needless to say I was unhappy about that. I called and was told sorry they didn’t have something finished so it would take longer but by the next morning things would be up and running. I had high hopes. Next morning though there is still no connectivity, so I call again and am on hold for a while and then discussing things back and forth with different people only to find out that they had been mistaken and it was going to take about two weeks to get my service up. I was irate by that point and after more discussion and calls I got it down to a week, but by then I was figuring that if this was the type of service I could look forward to and the type of trouble I would have to deal with if there was ever an actual problem after the service was up then it might be worth paying more for the other service. So I told the service I was dealing with that if they couldn’t have it up in two days I wanted to cancel before I started and I would send their box back. I sent their box back. The good news, though is that the other service had a guy out the afternoon of the morning I called and I was up and running a few minutes after he got there.

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Permalink Comments (0) blog Jun 7, 2009